How your information is handled.

1. Who controls your information

All In Good Company Experiences Ltd is the data controller for personal information collected through Pontcanna Singles Social. Company No. 17211679. Registered office: 15 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ, United Kingdom. Contact: office@allingoodcompanyexperiences.co.uk.

2. Information we may collect

Name, email address, phone number, age range, ticket category, event preferences, booking and payment reference details, guest-list information, communications, accessibility requests, incident reports, photography preferences and website-use information.

3. How we collect it

Directly from you through email, booking pages, Square, guest-list requests, event check-in and communications; through essential website technology; and from approved service providers where needed to manage a booking.

4. Why we use it

To manage tickets and guest lists; deliver and safely operate events; send event updates; answer enquiries; manage transfers and complaints; maintain records; improve events; protect guests and the business; and send marketing where there is consent or another lawful basis.

5. Payment information

Square processes payments. Pontcanna Singles Social does not collect or store full payment-card details in its website files. Square's own privacy information applies to its processing.

6. Communications and marketing

Operational messages may be sent where necessary to manage a booking or event. Marketing messages are sent only where lawful, and you can ask for them to stop.

7. Sharing information

Information may be shared with Square, website hosting, email and IT providers, venues, event hosts and professional advisers where reasonably necessary. Only the minimum required should be shared. Personal information is not sold.

8. Retention

Information is kept only as long as needed for the purpose, legal obligations, accounting, safety, dispute management and legitimate business records.

9. Your rights

Depending on applicable data-protection law, you may ask for access, correction, deletion, restriction, objection, portability or withdrawal of consent. Send requests to the official contact email.

10. Security

Appropriate technical and organisational measures are used, access is restricted and personal data is not placed inside public website files or static configuration files.

11. Cookies and analytics

This website build uses no non-essential analytics or advertising cookies. Essential hosting technology may still be used to deliver and secure the website.

12. Photography and event records

Event photography preferences and incident or safety reports are handled in line with event notices, guest safety needs and applicable law.

13. Under-18s

Dating and singles events are for adults aged 18 or over unless expressly stated otherwise. The website is not intended to collect booking data from children.

14. Updates and complaints

This notice may be updated as services develop. Contact office@allingoodcompanyexperiences.co.uk with a privacy concern. You may also complain to the relevant UK data-protection regulator.